Terms and Conditions

Welcome to KILBN – The House of Premium T-Shirts. By accessing or using our website, placing an order, or purchasing our products, you agree to the following Terms & Conditions.

1. General

These Terms & Conditions apply to all visitors, customers, and users of the KILBN website. KILBN reserves the right to update, modify, or change these terms at any time without prior notice.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings. Minor variations in fabric, colour, texture, or finish may also occur due to the nature of textile products.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other additional charges, if any, will be displayed during the checkout process.

KILBN reserves the right to correct any pricing or product information errors, including after an order has been placed.

4. Orders

Placing an order on our website does not guarantee acceptance of the order. KILBN reserves the right to accept, cancel, or refuse an order for any reason, including product availability, pricing errors, payment issues, or suspected fraudulent activity.

Once an order is confirmed, customers may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.

5. Payment

We accept the payment methods made available on our website.

All payments must be completed through the available payment options at checkout. KILBN is not responsible for payment failures caused by banks, payment gateways, or technical issues beyond our control.

6. Shipping & Delivery

We aim to dispatch orders within the estimated processing time mentioned on the website.

Delivery timelines may vary depending on the customer's location, courier service, weather conditions, holidays, or other circumstances beyond our control.

KILBN is not responsible for delays caused by courier companies, incorrect delivery addresses, or circumstances beyond our reasonable control.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products must meet the conditions specified in our Return & Exchange Policy to be eligible for a return or exchange.

Items that are used, washed, damaged, altered, or otherwise not in their original condition may not be accepted.

8. Cancellation

Orders may be cancelled only before they are processed or dispatched, subject to our cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

9. Intellectual Property

All content available on the KILBN website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to KILBN unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission from KILBN.

10. Website Usage

Customers agree not to misuse the website, attempt unauthorized access, interfere with website operations, or use the website for any unlawful purpose.

KILBN reserves the right to restrict or terminate access to the website where necessary.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services, or other service providers.

KILBN is not responsible for the policies, availability, or performance of third-party services.

12. Limitation of Liability

KILBN will make reasonable efforts to provide accurate information and reliable services. However, we are not liable for indirect, incidental, or consequential losses arising from the use of our website or products, except where required by applicable law.

13. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the applicable courts and legal authorities in India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

KILBN – The House of Premium T-Shirts
Website: kilbn.com
Email: [ support@kilbn.com ]
Phone/WhatsApp: [ 8882643030 ]